* Please note, we DO NOT offer price difference refunds during further markdowns * For health reasons we do not exchange, credit or refund lingerie unless faulty. * The returned item(s) must be unworn, unwashed, or otherwise unused with original swing tags/labels attached. * If you request a refund/credit, the purchase price (excluding the delivery charges) will be credited after we have received the item(s) back and have confirmed that the conditions above have been met.
* Unfortunately, there are no exchanges, credits or refunds on SALE items unless faulty, Special orders are non refundable, shipping delays may occur and if they do arise we cannot cancel your order, .
* Latex must be sealed & unopened. Opened, worn, or ripped latex will not be accepted for refund and will be returned to sender. * Hosiery must be sealed & unopened. Opened & worn hosiery will not be accepted for a refund and will be returned to sender.
* WHAT IF IT’S FAULTY? We always do our best to ensure that all products are in excellent condition. However, if you do receive a product with a manufacturing fault, we are happy to replace, exchange or refund the item, if it is returned within 90 days of the original purchase.